Privacy Policy

Last Updated: 24 September 2026

Introduction

Kuala Lumpur Tower is committed to protecting your personal data and your privacy. This Privacy Policy explains what information we collect, how we use it, and how we keep it safe when you use our official promo ticket platform.

Information We Collect

We only collect what is necessary to process your booking and provide your ticket:

• Full name
• Email address
• Contact number
• Selected visit date and ticket details
• Payment information — processed securely; we do not store full card details

How We Use Your Information

• To confirm your booking and send your e-ticket / QR code
• To communicate important updates about your visit
• To process payments securely
• To improve our service and website experience
• To send promotional offers only if you have opted in

Sharing Your Information

We never sell, trade, or rent your personal information to third parties. We may share data only when required by law or with trusted service providers, all bound by strict confidentiality.

Data Security

Your data is protected with industry-standard security. Payments are encrypted via FPX, Touch 'n Go, GrabPay, and authorised partners.

Your Rights

• Request a copy of your personal data
• Request correction of incorrect information
• Request deletion — subject to legal requirements
• Opt out of marketing emails at any time

Contact Us

For privacy enquiries:
Email: info@kltower.com
Kuala Lumpur Tower, Jalan Puncak, 50250 Kuala Lumpur, Malaysia